Remove other Fitbit devices from app and Bluetooth list. Try logging into your Fitbit account on another device.Ħ.
FITBIT CONNECT TO IPHONE HOW TO
Perform a reset of the Fitbit app (l earn how to do this here)ĥ. Uninstall and reinstall the Fitbit app.Ĥ. This list should be your starting point for if you're experiencing consistent issues with syncing, but, if all these are ticked, it's time to start troubleshooting with the tips below:ģ.
FITBIT CONNECT TO IPHONE SOFTWARE
Your Fitbit device's software is up to date. Your Fitbit device's battery isn't low.Ħ. Your connected device has Bluetooth turned on, and that you aren't connected to multiple things (some issues are related to conflicting Bluetooth connections).ĥ. Your connected device has a working cellular data or Wi-Fi connection.Ĥ. Check that your connected device is running the latest Fitbit app version.ģ.
Check the Fitbit app is compatible with your device here, and that it's running the latest version (if on iPhone or Android, check for this through the App Store or Google Play Store).Ģ. Here's a checklist of the very basic things to double check if your Fitbit isn't syncing.ġ. Problems with syncing are usually because you're not filling a requirement. It should be as simple as following the above, but experience tells us that it's fairly likely you'll come across some kind of issue with Fitbit syncing. It should sync automatically, or you can press Sync to do it manually.įitbit won't sync? Troubleshoot with these steps Connect your Fitbit Wireless Sync Dongle.Ĥ. Make sure you're signed in with your account credentials.ģ. We're going to assume your Fitbit has been registered and set up properly, but there's a catch - to use Fitbit Connect, you need the Fitbit Wireless Sync Dongle.Ģ. You don't need a smartphone to sync Fitbit data, and can actually use your computer by following these steps. You should then see the turquoise line worm its way from left to right just above the main tracking panel. To force your Fitbit to sync, swipe down on the Fitbit app's home screen and release to begin the process. Once your Fitbit is set up and connected to your phone, it should have a consistent Bluetooth connection to it and therefore be ready to link up whenever you open the Fitbit app. Syncing your Fitbit should actually be very straightforward, which is why it can be pretty head-scratching when your data doesn't seem to be transferring to the Fitbit app on your smartphone.
Read on below to discover everything you need to know. Most users are likely to come across syncing issues over time, and knowing how to transfer the data stored on your device to the Fitbit app is an essential skill. It should cover all Fitbit devices too, regardless of age.
FITBIT CONNECT TO IPHONE ANDROID
In this guide, we'll be explaining exactly how to sync a Fitbit with your iPhone, Android smartphone or computer – and what to do if it's having trouble syncing. Whether you have a Versa 3, Charge 5, Inspire or another Fitbit tracker or smartwatch, we're experts in troubleshooting syncing issues.
If your Fitbit won't sync and you can't see your latest data in the Fitbit app, then we have you covered.
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